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Privacy Policy

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Privacy Policy
Last Updated: September 1, 2026
At ADOD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or place an order.
By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or book our services:
When you use our website or place an order, we may collect the following information:
  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment and transaction details
  • Order and purchase history
  • Information you provide through our contact forms Device, browser, IP address, and website usage information
We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:
  • Process and deliver your orders
  • Confirm and manage payments
  • Provide customer support
  • Respond to your questions and enquiries
  • Send order confirmations and delivery updates
  • Improve our website, products, and services
  • Prevent fraudulent or unauthorized transactions
  • Send promotional communications where permitted and where you have provided consent

3. Payment Information

Payments may be processed through secure third-party payment providers. We generally do not store your complete credit or debit card details on our servers.
Payment providers may collect and process your payment information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
  • Remember your preferences
  • Keep products in your shopping cart
  • Understand website traffic and usage
  • Improve website performance
  • Provide relevant marketing and advertising
You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share necessary information with trusted third parties who help us operate our business, such as:
  • Payment processing providers
  • Shipping and delivery partners
  • Website hosting and technology providers
  • Analytics and marketing service providers
  • Customer support services
These parties are expected to use your information only for the purposes required to provide their services.
We may also disclose information when required by law, legal proceedings, or government authorities.

6. Payment Information

Where online payments are available, payment transactions may be processed through third-party payment providers.
We may not directly store your complete credit or debit card details. Payment providers handle payment information according to their own privacy and security policies.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Marketing Communications

If you choose to receive promotional communications from us, we may send information about new collections, products, offers, and updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

8. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms.
We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

10. Your Privacy Rights

Depending on applicable laws, you may have the right to:
  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where applicable
  • Opt out of promotional communications
  • Ask questions about how your information is being used
To make a privacy-related request, please contact us using the details below.

11. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including order processing, customer service, legal, accounting, and regulatory requirements.
When information is no longer required, we may securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
Any updates will be published on this page with the revised Last Updated date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: adod@adod.com

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